Delivery Policy
1. Introduction
This Delivery Policy solely applies to shipments within Australia. By placing an order, you agree to the terms outlined below.
2. Delivery Areas
We deliver our products only within Australia.
3. Delivery Times
The complete delivery time is 2 working days and comprises:
- Shipping time: 1 working day
- Delivery time: 1 working day
Orders placed before 8:00 PM (Australian time) are dispatched the same day. Orders placed after 8:00 PM are dispatched on the next working day.
Important: Dispatches and deliveries are carried out only from Monday to Friday. No dispatches or deliveries on Saturdays, Sundays, or official holidays.
4. Delivery Cost
We provide free delivery for all orders within Australia.
5. Order Tracking
Once your order has been dispatched, you will receive an email with a tracking number from Australia Post, which you can use to check the delivery status.
6. Delivery Issues
In case of a delay or issues with the delivery, please contact us through the contact form.
7. Return Policy
If you are not satisfied with your purchase, you can return it within 30 days of receipt. Find more details in the Terms and Conditions of Sale.
8. Australian Consumer Law
Our delivery services are provided in accordance with Australian Consumer Law. Your statutory rights as a consumer are not affected by this delivery policy.
9. Contact
For any questions regarding the Delivery Policy, contact us via the contact form.